Contact

Contact US

Contact & support

Last updated: May 10, 2026

Real humans, not bots. The Apollo Group TV support team is available around the clock to help with setup, downloader codes, billing, refunds, and troubleshooting.

Before Reach us

Install Apollo Group TV on Firestick

Follow our easy step-by-step guide to get set up in minutes.

Payment guides ( Need help paying? )

For transparent, easy-to-follow instructions on your preferred payment method

Frequently asked questions( HGot questions? )

Browse our comprehensive FAQ—we've already answered the most common questions to get you back to watching faster.

How to reach us

Live Chat

Need help fast? Our team is available 24/7 and replies within 5 minutes. Start a chat in the client portal.

Ticket Portal

For more in-depth questions, billing issues, or requests that need to be tracked.

Specialized Contacts

Privacy & Data Requests

GDPR, CCPA, data deletion, and access requests. privacy@apollogrouptvx.com

DMCA / Copyright

Takedown notices and infringement claims. dmca@apollogrouptvx.com

Business & Press

Partnerships, collaborations, and media inquiries. press@apollogrouptvx.com